FAQs

Customer service Delivery Delivery costs

Do I need to pay for delivery?

Standard delivery is free of charge within Europe. For express delivery costs, please refer to the following table:

Ships to

Order value (w/o discount)	Standard delivery	Express delivery
up to £99.00	free	£30.00
£99.00 - £335.00	free	£40.00
£335.00 - £500.00	free	£50.00
from £500.00	free	£67.00

We will ship your order from Germany. There will be no customs duties for orders of 135GBP or below. If the value of goods exceeds 135 GBP, delivery to the United Kingdom may be subject to customs duties. We will gladly reimburse you for the duties incurred! A short message to our Customer Service is sufficient. Please include the invoice so we have proof of the amount paid.

DIRECT CONTACT

Give us a call: 020 39661820

Talk to us directly over the phone for additional help.

Mo - Fr 8am to 5pm | Your provider’s landline rates apply.

Send an Email

Reach us by email any time! We will be in touch as soon as possible.